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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 22 Join Date: Apr 2006 | Anonymous ticket submission -
20-04-2006, 07:21 PM
Is anonymous ticket submission allowed with eSupport so that site visitors do not have to register in order to get help? |
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(#2)
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| Member  Posts: 865 Join Date: Jun 2003 Location: United Kingdom |
20-04-2006, 08:19 PM
Hi, Yes it is, you can select per email queue if registration is required or not, users will automatically be registered into the system when they submit a ticket. UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk |
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| anonymous, submission, ticket |
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