Another X-Cart LoginShare Question

Toefuzz · **Another X-Cart LoginShare Question -** 08-03-2007, 01:26 AM

I hate to ask a question that's probably been answered several times but I couldn't find the answer I need so here goes.

What exactly needs to be done to turn active the x-cart loginshare?

In the admin panel I went to Templates/LoginShare and selected X-Cart. I entered the Hostname, DBName, DB User, and DB Password.

It can't be as simple as this though, can it?

supportskins · 08-03-2007, 11:19 AM

Yup, it is that simple. Just 1 more step, you need to set the software to use X-Cart LoginShare plugin under:
Admin CP > Templates > Manage Groups > default > Settings > LoginShare > X-Cart

Toefuzz · 09-03-2007, 12:06 AM

Well I've done both and don't seem to be able to login using an x-cart username. The user I'm attempting to login as was created in x-cart after I made the changes to SupportSuite. I've tried logging in with the x-cart username and also the email address. After clicking on the login button I'm brought to the Processing Login screen and am then told Invalid Username or Password.

Any ideas on where I'm going wrong?

supportskins · 09-03-2007, 09:25 AM

Which version of X-Cart are you using. I believe the login method has changed in the newer versions of X-Cart due to which the loginshare plugin fails.

Toefuzz · 09-03-2007, 05:06 PM

I am using X-Cart version 4.1.4.

I asked the Kayako support guys about integrating the two programs and they said it wouldn't be a problem. I'm concerned my 10 day trial is going to expire without me ever setting the program up correctly.

ewdx · 10-03-2007, 02:09 PM

We are running 4.1.6 X-CART and just upgraded to Kayako 3.10.02 and loginshare for x-cart is not working.

Anyone have this working, and what versions ?

Thanks

supportskins · 10-03-2007, 02:43 PM

If I remember correctly, the loginshare plugin provided along with the Kayako software only works for version prior to v4.1.0 as it is in this version wherein X-Cart developers changed the method of user authentication in their software.

craigbrass · 09-04-2007, 02:12 PM

Just in case anybody comes across this thread, please read what is below.

The X-Cart LoginShare included with Kayako ONLY works with 4.0.x and NOT 4.1.x. Please see http://forums.kayako.com/showthread....0308#post50308 for more details.

**Jamie Edwards** · 30-05-2007, 06:49 PM

http://forums.kayako.com/showthread....3648#post53648

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Toefuzz Offline New Member Posts: 6 Join Date: Mar 2007	09-03-2007, 05:06 PM I am using X-Cart version 4.1.4. I asked the Kayako support guys about integrating the two programs and they said it wouldn't be a problem. I'm concerned my 10 day trial is going to expire without me ever setting the program up correctly.

ewdx Offline New Member Posts: 1 Join Date: Feb 2007	10-03-2007, 02:09 PM We are running 4.1.6 X-CART and just upgraded to Kayako 3.10.02 and loginshare for x-cart is not working. Anyone have this working, and what versions ? Thanks

craigbrass Offline Senior Member Posts: 5,762 Join Date: Jun 2005 Location: Cumbria, UK	09-04-2007, 02:12 PM Just in case anybody comes across this thread, please read what is below. The X-Cart LoginShare included with Kayako ONLY works with 4.0.x and NOT 4.1.x. Please see http://forums.kayako.com/showthread....0308#post50308 for more details. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger