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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| Member Posts: 106 Join Date: Apr 2006 | Anti Spam Reply time delay -
18-01-2007, 06:32 PM
How long is the delay for the auto responder? I tried to find it in the code but couldn't. |
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(#2)
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| Member Posts: 183 Join Date: Jul 2006 |
19-01-2007, 06:34 AM
Hi, There is no time line specified for auto responder. Please let me know about the exact issue. Thanks. Regards, |
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(#3)
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| Chief Executive Officer  Posts: 2,829 Join Date: May 2003 |
23-01-2007, 07:26 AM
I think he was talking about Flood Protection, If thats the case then you can change the timeline settings under Admin CP > Settings > Mail Parser. Regards, Varun Shoor -------------------------------------------------------------------
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| anti, delay, spam |
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