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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| Member Posts: 61 Join Date: Aug 2003 | Any way to change the default selected department? -
17-02-2008, 05:20 PM
Is there anyway to change the default selected department in the list? I tried to re-order things around and that did not work. |
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(#2)
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| Senior Member Posts: 5,916 Join Date: Jun 2005 Location: Cumbria, UK |
17-02-2008, 06:03 PM
Changing default department when submitting ticket will assist you with this. Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| Member Posts: 61 Join Date: Aug 2003 |
17-02-2008, 06:10 PM
Ah, didn't see that. Thanks! |
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(#4)
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| Senior Member Posts: 5,916 Join Date: Jun 2005 Location: Cumbria, UK |
17-02-2008, 07:39 PM
Your welcome. Glad I could be of help. Icon Headquarters - Its Elixir - Web2Messenger |
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