Anyone using the HOSTED eSupport version

jk2001 · **Anyone using the HOSTED eSupport version -** 22-02-2006, 09:22 AM

Hi there,

I have recently signed up for the HOSTED eSupport version (obviously because a. we do not have our owm mail server and b. because we do not have the skills to setup the full version).

I am looking for other people out there who also use the hosted option - there does not seem to be a manual avalable for this and replies from Kayako support are lacking to say the least.

I am having trouble configuring our mail accounts on the hosted version (we plan to use eSupport across 3-4 domains).

Hope there are others that have been thru this and who is willing to lend me a helping hand

Cheers
jayo

Phobert · 22-02-2006, 01:05 PM

I'm happy to help. Just send me a PM and we'll figure it out.

jk2001 · 23-02-2006, 01:50 PM

Many thanks Phobert, I will be in touch in the next couple of days.

-jayo

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Phobert Offline Member Posts: 32 Join Date: Jul 2005	22-02-2006, 01:05 PM I'm happy to help. Just send me a PM and we'll figure it out.

jk2001 Offline New Member Posts: 14 Join Date: Feb 2006 Location: Dublin, Ireland	23-02-2006, 01:50 PM Many thanks Phobert, I will be in touch in the next couple of days. -jayo Thank you for the memories.