API and 3rd Party Integration

[UberGreek]

I have gone through these posts in search for some information on the availability of the API for Kayako.

While I have seen a number of requests for information on the API from users as well as responses from the staff trying to gather some requirements I have not seen the release of the API to date.

With that being said has there been a public API released? If not is the API in the roadmap for development\release in the near future?

There is a mutually compelling requirement for this and I would be glad to talk offline with kayako if details are needed on the specifics of what my company is looking for and why the API is needed.

I would also be very grateful for any community feedback regarding this as well as input from any developers that have had experience with the integration of Kayako with 3rd party applications on the past.

Mike Mancuso
SYMX Corporation | www.symxcorp.com

[dmz]

Ditto, but 2 months later.

I also saw the posting back in 2005 about the API requests. Any activity here? One of our last projects is to automate creation of tickets based on our monitoring alert system and would prefer to not do it through email.