API Samples?

KulM · **API Samples? -** 29-08-2005, 10:34 PM

I realize there must be some kind of API implemented currently; what I would like to know is if I can get a basic sample of the XML elements I need in order to communicate with it. Could someone provide a sample call to the API via XML-RPC? I do not plan to fully implement it at this time, I do however want to test the functionality as it is a crucial need to our company.

Josh

***Varun Shoor*** · 30-08-2005, 04:32 PM

Hi Josh,
The framework for API is in place and it does use XML-RPC. However, We havent implemented any functions as of yet.

If you can make a list of required functions then we will add them, We plan to expand the API based on requests by our users.

Regards,

Varun Shoor

bbercik · 30-08-2005, 10:12 PM

Here is one that I would like:

loginUser(username,password)

***Varun Shoor*** · 01-09-2005, 07:45 PM

Hi,
You can already use LoginShare to login your users. Search the forum for "LoginShare" for further information.

Regards,

Varun Shoor

KulM · 02-09-2005, 04:04 PM

I have just submited this as a feature request as well.

The functionality I am looking for would be:

In order of importance.

-Create registered user
-Show [open|closed|on hold] tickets (status, requestor, and subject, time last updated)
-Create ticket
-Display ticket (original ticket and all responses)
-Ammend ticket
-Change ticket status

Olate · 03-09-2005, 01:42 AM

And search tickets by username/e-mail

bbercik · 07-09-2005, 07:09 AM

Hi Varun,

LoginShare lets me share usernames and passwords but I have not found anything that makes it so I can automatically login a user to eSupport when they login to my site.

-Bill

vlad · 24-12-2006, 06:39 PM

It's just a shame that such a beautiful application doesn't have an API

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bbercik Offline New Member Posts: 4 Join Date: Aug 2005	30-08-2005, 10:12 PM Here is one that I would like: loginUser(username,password)

KulM Offline New Member Posts: 2 Join Date: Mar 2005	02-09-2005, 04:04 PM I have just submited this as a feature request as well. The functionality I am looking for would be: In order of importance. -Create registered user -Show [open\|closed\|on hold] tickets (status, requestor, and subject, time last updated) -Create ticket -Display ticket (original ticket and all responses) -Ammend ticket -Change ticket status

Olate Offline Member Posts: 53 Join Date: Sep 2003 Location: England, UK	03-09-2005, 01:42 AM And search tickets by username/e-mail David Mytton - Olate Ltd - 15% ionCube Discount or 15% Zend Guard Discount - Simple PHP Bug/Issue Tracking - UK Dedicated Servers (managed and unmanaged)

bbercik Offline New Member Posts: 4 Join Date: Aug 2005	07-09-2005, 07:09 AM Hi Varun, LoginShare lets me share usernames and passwords but I have not found anything that makes it so I can automatically login a user to eSupport when they login to my site. -Bill

vlad Offline New Member Posts: 2 Join Date: Dec 2006	24-12-2006, 06:39 PM It's just a shame that such a beautiful application doesn't have an API