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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| Member Posts: 38 Join Date: Jun 2007 | Archive User Ticket -
29-02-2008, 09:27 PM
Hello some user has much tickets. can the user archive the "closed" ticket...if there is much ticket inside, you lost the overview |
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(#2)
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| Member Posts: 38 Join Date: Jun 2007 |
01-03-2008, 08:18 PM
perhaps you can implement same like in staff ticket tree "open" and "closed" |
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| archive, ticket |
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