ArrayTickethistory - Kayako Community Forums

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nocare Offline

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Posts: 20

Join Date: Feb 2006

Location: Germany - Nuremberg

ArrayTickethistory - 20-08-2007, 02:25 PM

Hi guys,

if i enable the option "tickethistory" sendout in every staff responses a history will be sent but:

Arraytickethistory *klb@gmx.de* (Benutzer) geschrieben am: 20 Aug 2007

This is the first linie of the history. where does the "Array" come from ? i have checked the mailtemplates, there is only the following:

...
<{if $settings[t_enhistory] == 1}>
<{$language[tickethistory]}>
...

Thanks

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