assigning task to a staff and getting report of his work

jnet

Hi

Today I am playing around with task function. I have staffs working for me in two different countries.

I want to assign them a tast. I mean every day I put a not or task for each individual and I want them to give me a report back every day.

what is the best way to communicate with individual staff giving them a task and getting report back from him

supportskins · 04-04-2008, 10:39 AM

If the tasks are ticket related, I think Ticket Notes are the best way to communicate with the staff user.

jnet · 04-04-2008, 02:07 PM

Thanks a lot for the answer. got an Idea
but what I am looking for is this:

almost like task but visibile to individual I send to

right now I make a tast it is either private or public , if it is private I only can see it and if it is public all staffs can see it

Is'nt it possible that I give a tast to individual staff?

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supportskins Offline Senior Member Posts: 3,858 Join Date: Aug 2006 Location: Mumbai, India	04-04-2008, 10:39 AM If the tasks are ticket related, I think Ticket Notes are the best way to communicate with the staff user. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

jnet Offline Member Posts: 568 Join Date: Mar 2008	04-04-2008, 02:07 PM Thanks a lot for the answer. got an Idea but what I am looking for is this: almost like task but visibile to individual I send to right now I make a tast it is either private or public , if it is private I only can see it and if it is public all staffs can see it Is'nt it possible that I give a tast to individual staff?