Attached files truncated on download

mont · **Attached files truncated on download -** 26-10-2007, 10:43 PM

When we attached files to a post when they are downloaded we only get a 1K file. If the post is emailed the attachment is correctly sent but if we or the user try to download it we only get a 1K file.

Since I can't find any references to this I can only assume that we missed a config setting somewhere but I can't find it.

Any help is appreciated.

Thanks,
-Mont

supportskins · 27-10-2007, 10:06 PM

I just answered your other thread. If issue persist contact Kayako Support from your the Kayako Members Area at https://members.kayako.net/.

mont · 30-10-2007, 04:43 PM

This did turn out to be the same as my other problem, which was a permissions problem on the files directory.

-Mont

supportskins · 30-10-2007, 10:48 PM

I am glad you had it soughted out.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Misc / General More keyboard shortcuts	NC Software	Will Implement (V4)	12	19-08-2008 10:43 PM
Downloads When uploading files, don't require reupload	Intrepid_Soul	Feature Requests	0	01-03-2007 09:32 PM
Download files Not moving after installation	kami	SupportSuite, eSupport and LiveResponse	0	21-12-2006 12:32 PM

supportskins Offline Senior Member Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India	27-10-2007, 10:06 PM I just answered your other thread. If issue persist contact Kayako Support from your the Kayako Members Area at https://members.kayako.net/. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

mont Offline New Member Posts: 6 Join Date: Oct 2007	30-10-2007, 04:43 PM This did turn out to be the same as my other problem, which was a permissions problem on the files directory. -Mont

supportskins Offline Senior Member Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India	30-10-2007, 10:48 PM I am glad you had it soughted out. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/