Auto-greeting on compose - Kayako

JBarleycorn · **Auto-greeting on compose -** 15-02-2006, 11:13 PM

Is it possible to configure the reply to automatically include "Hello firstname" at the top of your reply, similar to the way a signature is applied to the bottom?

Many thanks.

mblendinger · 16-02-2006, 02:48 AM

I want the same feature.

kaviar · 16-02-2006, 04:25 AM

Second that

nickm · 06-10-2006, 11:08 PM

Third

***Varun Shoor*** · 06-10-2006, 11:12 PM

Perhaps we can make it templatable rather than an option for just the Fullname?

You can then use it to put in any amount of custom tags or even have it prefil info based on department.

Regards,

Varun Shoor

mblendinger · 06-10-2006, 11:22 PM

Quote:

Originally Posted by Varun Shoor

Perhaps we can make it templatable rather than an option for just the Fullname?

You can then use it to put in any amount of custom tags or even have it prefil info based on department.

Regards,

Varun Shoor

sound great for me

jtaugher · 13-10-2006, 02:27 PM

Quote:

Originally Posted by Varun Shoor

Perhaps we can make it templatable rather than an option for just the Fullname?

It's be nice for every ALERT to also be templateable -- we really need to see FULLNAME and OWNER listed in the bottom of the alert.

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JBarleycorn Offline New Member Posts: 1 Join Date: Feb 2006	Auto-greeting on compose - 15-02-2006, 11:13 PM Is it possible to configure the reply to automatically include "Hello firstname" at the top of your reply, similar to the way a signature is applied to the bottom? Many thanks.

mblendinger Offline Member Posts: 92 Join Date: Jan 2006 Location: Argentina	16-02-2006, 02:48 AM I want the same feature. WizHosting.com alojamiento web en español \| web hosting

kaviar Offline Member Posts: 72 Join Date: Dec 2005 Location: Brisbane, Australia	16-02-2006, 04:25 AM Second that

nickm Offline New Member Posts: 21 Join Date: Feb 2006	06-10-2006, 11:08 PM Third