Autoresponse From: header

[tky]

I recently upgraded to latest stable; all mail that goes out as an autoresponse to opened tickets has the same from header, despite being in different departments with default overrides specified.

Example:

"Company Name <support@company.com>" where "Company Name" should be different based on the queue. This worked before, but no longer.

Whereas "Queue Name <queue@company.com>" should be what's showing up, I'm seeing "Company Name <queue@company.com>" instead.

Any idea where this is set or what might be causing it to pull from the default (Settings -> General -> Company Name) instead of the queue/department-specifics?

If I reply to one of these tickets, the reply goes out with the correct From: -- it's just the initial autoresponse that's wrong.

Also, I just tried removing the default and mail then goes out with no name, so it's definitely pulling from the default. Is there a variable or some other method to specify a different name on these?