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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| Member Posts: 231 Join Date: Apr 2004 | Banning an IP - Not e-Mail address? -
08-05-2008, 05:45 PM
Well somehow I'm starting to get some spam coming in more and more to the system. Not sure how? Its not from just e-mailing as you have to have an account for a ticket to be created. There is no way to ban IP's in the system? e-Mail ban's is not really going to do anything when they can just type anything in the e-mail field. Maybe I should finally enable captcha. Love me an eSupport -------------------------------------------- |
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(#2)
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| Senior Member Posts: 4,951 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
08-05-2008, 07:45 PM
I don't think this is possible "out of the box". Icon Headquarters - Its Elixir - Web2Messenger |
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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