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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| Member Posts: 99 Join Date: Jul 2006 | Binding ticket status to teams -
14-02-2007, 07:28 AM
Is it possible to bind ticket status to staff teams? So that only a select group of staff has the right to mark a ticket resolved or closed? |
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