Blank page after client creates new ticket

jaigupta · **Blank page after client creates new ticket -** 08-05-2009, 11:44 AM

I am getting blank page after client creates new ticket

Code:

[Fri May 08 06:39:58 2009] [error] [client X.162.X.62] PHP Parse error:  syntax error, unexpected T_ELSE in /support/httpdocs/includes/SmartyLight/class.template.php(897) : eval()'d code on line 42, referer: https://support.example.com/index.php
[Fri May 08 06:39:58 2009] [error] [client X.162.X.62] PHP Parse error:  syntax error, unexpected T_ELSE in /support/httpdocs/cache/e7278887b8a9f8de381c234acbc72cdd.php on line 42, referer: https://support.example.com/index.php

I am using latest stable version of kayako support suite. I have tried clearing cache. All permissions of cache folder is correct.

jaigupta · 08-05-2009, 12:33 PM

Solved!

Thanks you to kayako online support team. Problem was caused by incorrect template.

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jaigupta Offline Member Posts: 83 Join Date: Apr 2008	08-05-2009, 12:33 PM Solved! Thanks you to kayako online support team. Problem was caused by incorrect template. Jai Gupta