Blank page after login

kratzer · **Blank page after login -** 04-08-2006, 12:06 PM

When I try to login as a normal user, I get a blank page. The source code is also nullo. Staff CP and Admin CP are working fine. Any idea?

We are running eSupport 3.00.90 zend on a Sun OS 5.8 with PHP 4.4.1 and MySQL 4.0.24

WireNine · 15-08-2006, 05:45 PM

Having the exact issue here out of the blue, no changes made anywhere.

dnicol · 15-08-2006, 05:59 PM

I had issue liek this when i was messing with some of the .js files. Did any files or templates change?

ffeingol · 15-08-2006, 08:20 PM

Anyone have a fix for this? We just moved our support desk from Ensim to cPanel. Everything works BUT the client login. If you login you get a blank (white) page. We cleared the server side cache dir etc.

TIA,

Frank

ffeingol · 15-08-2006, 09:19 PM

We found the problem (in our case). The name/id/password for the Modernbill login share had chagned and we forgot to update it.

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kratzer Offline New Member Posts: 3 Join Date: Aug 2006	Blank page after login - 04-08-2006, 12:06 PM When I try to login as a normal user, I get a blank page. The source code is also nullo. Staff CP and Admin CP are working fine. Any idea? We are running eSupport 3.00.90 zend on a Sun OS 5.8 with PHP 4.4.1 and MySQL 4.0.24

WireNine Offline Member Posts: 86 Join Date: Feb 2006	15-08-2006, 05:45 PM Having the exact issue here out of the blue, no changes made anywhere. Ali Khan – Founder and CEO, WireNine.com ╘WireNine ● Superior Hosting Solutions ● cPanel Shared and Reseller Web Hosting ● Cpanel/WHM ● RvSkins ● Fantastico de Luxe

dnicol Offline Member Posts: 106 Join Date: Apr 2006	15-08-2006, 05:59 PM I had issue liek this when i was messing with some of the .js files. Did any files or templates change?

ffeingol Offline New Member Posts: 19 Join Date: Apr 2006	15-08-2006, 08:20 PM Anyone have a fix for this? We just moved our support desk from Ensim to cPanel. Everything works BUT the client login. If you login you get a blank (white) page. We cleared the server side cache dir etc. TIA, Frank

ffeingol Offline New Member Posts: 19 Join Date: Apr 2006	15-08-2006, 09:19 PM We found the problem (in our case). The name/id/password for the Modernbill login share had chagned and we forgot to update it.