Browser Caching issues

MACscr · **Browser Caching issues -** 16-04-2008, 03:51 PM

Ok, this is driving me nuts.

I am running Kayako 3.20.02 and Firefox 2.0.0.13 on Vista 32bit. I literally have to hit ctrl+F5 on every single kayako page, if not, it will show old data.

I do not have this crazy caching issue on any other web site. Any ideas?

supportskins · 16-04-2008, 04:04 PM

Do you have any cache supporting software installed on your webserver on which Kayako is installed on?

MACscr · 16-04-2008, 04:11 PM

Quote:

Originally Posted by supportskins

Do you have any cache supporting software installed on your webserver on which Kayako is installed on?

nope. I am running apache 2.2, php 5.2 (suphp, suhosin), and mysql 5.5. No php accelerator or such installed.

Matthew · 17-04-2008, 03:25 AM

Do you have a firewall/proxy doing caching at the edge of your LAN? I had these sorts of issues with mine until I told the proxy not to cache anything for my support site.

bin_asc · 02-06-2008, 05:50 PM

I`m having these issues always in IE. No matter the version, kayako hates IE. In firefox is works blazing fast.

craigbrass · 02-06-2008, 05:54 PM

Then use FireFox

Try clearing everything (cache, cookies, etc) in IE and see if it then loads fast. May be something jammed in there.

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MACscr Offline Member Posts: 61 Join Date: Dec 2005	Browser Caching issues - 16-04-2008, 03:51 PM Ok, this is driving me nuts. I am running Kayako 3.20.02 and Firefox 2.0.0.13 on Vista 32bit. I literally have to hit ctrl+F5 on every single kayako page, if not, it will show old data. I do not have this crazy caching issue on any other web site. Any ideas?

supportskins Offline Senior Member Posts: 3,692 Join Date: Aug 2006 Location: Mumbai, India	16-04-2008, 04:04 PM Do you have any cache supporting software installed on your webserver on which Kayako is installed on? Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

bin_asc Offline New Member Posts: 2 Join Date: Oct 2006	02-06-2008, 05:50 PM I`m having these issues always in IE. No matter the version, kayako hates IE. In firefox is works blazing fast.

craigbrass Offline Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	02-06-2008, 05:54 PM Then use FireFox Try clearing everything (cache, cookies, etc) in IE and see if it then loads fast. May be something jammed in there. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger