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  (#1) Old
ganymean Offline
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Posts: 6
Join Date: Nov 2006
Location: Japan
a bug?:Encoring for outgoing mail - 02-01-2007, 05:41 AM

Hi,folks.

I am now testing sending mail to client in Japanese environment.
suggetion for any one?

1. preconditions
* Default email encoding of a client-side: ISO-2022-JP(7bit)

* Encoding setting in config.php
'charset' = 'UTF-8',
'html_encoding' = '8bit',
'text_encoding' = '7bit',
'html_charset' = 'UTF-8',
'text_charset' = 'ISO-2022-JP',

* Ticket replies from staff CP to a user
* I send a message twice for client.

2. test results
 1) The first
  Header information:
Content-Transfer-Encoding: 7bit
Content-Type: text/plain; charset=ISO-2022-JP
  Encoding of Subject Bochy: ISO-2022-JP
  Encoding of message body: UTF-8

 2) The second
  Header information:
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=UTF-8
  Encoding of Subject: UTF-8
  Encoding of Message body: UTF-8
3. consideration
* Encording of a message body was 'UTF-8' regardless of setting contents of Config.php of Encording.

* Only the first time was reflected, and, as for the encoding of Subject, setting contents of Config.php were changed in 'UTF-8' after the second automatically.

* Encoding setting of an outgoing email were changed in 'UTF-8' after sending a mail automatically.

regards,
   
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Hiro Offline
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Posts: 1
Join Date: Aug 2007
12-01-2008, 05:18 AM

Did you find any solution? I got the same problem to send outgoing email when using iso2022jp.

If you find the solution, please tell me about it.
   
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