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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| Member Posts: 106 Join Date: Apr 2006 | Build 3.10 -
01-03-2007, 03:10 PM
When is this going to be released as stabled? |
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(#2)
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| Senior Member  Posts: 3,533 Join Date: Aug 2006 Location: Mumbai, India |
01-03-2007, 03:31 PM
It was released early today. You can download it from the Kayako Members Area. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| New Member Posts: 1 Join Date: Aug 2006 |
01-03-2007, 07:19 PM
will I loose all the theme changes if I update? Thanks |
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(#4)
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| Operations Manager  Posts: 5,033 Join Date: Jan 2006 Location: United Kingdom |
01-03-2007, 08:14 PM
Quote:
No doubt you will need to revert (update) some templates in order to complete the upgrade. If this is the case, yes you will lose customisations. You could possibly make adding the customisations easier for yourself by using software such as CompareIt (or a freeware alternative). -------------------------------------------------------------------
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(#5)
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| Senior Member Posts: 3,533 Join Date: Aug 2006 Location: Mumbai, India |
01-03-2007, 08:51 PM
You will have to revert a few of your templates when you update from v3.04.10. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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| 310, build |
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