SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
Can you change in settings to allow clickable links in chat. -
04-06-2007, 03:19 PM
Can you in some settings change the link status in a chat window. We are really wanting clickable links but I'm not sure if there is a way to change this in the settings or if it's currently not available. I've searched the forum and couldn't find another post about this. Please someone let me know if this is possible and how to if it is.
Luke,
The main reason that it's not already existent is because some browsers don't know how to process links with target="_BLANK", which is what makes the link open in a new window. Thus, if someone clicked it, they might end up leaving the chat session.