"Can't open mailbox {xxx.xxx.xxx.xxx/imap/notls}INBOX - Kayako

gallica · **"Can't open mailbox {xxx.xxx.xxx.xxx/imap/notls}INBOX -** 21-10-2006, 12:23 AM

Hello everyone,
We got an error on when doing the parser cron/index.php?_t=parser

Same error for Imap and pop3.
Can't open mailbox {pop3.domain.com:110/pop3/notls}INBOX: invalid remote specification" }

Are we missing something ? Email queue credentials have been check 2 times.
Kayako works but only using their own interface for receiving and sending email but ticket are not updated.

Thanks for you help.

supportskins · 23-10-2006, 07:50 AM

Seems your POP3/IMAP settings are not correct. You might want to double check them.

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supportskins Offline Senior Member Posts: 3,956 Join Date: Aug 2006 Location: Mumbai, India	23-10-2006, 07:50 AM Seems your POP3/IMAP settings are not correct. You might want to double check them. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/