Can't parser Email From Exchange 2007 Mailserver

[sentono]

Hi.. I have a problem parser email with my new exchange 2007 mailserver.
Actually i don't have parser problem if i using exchange 2003 mailserver. i can send/receive email into my kayako esupport ticketing system without any problem.

is there any compatibility issue between kayako and microsoft exchange 2007 mailserver ?
fyi. my kayako version is 3.11.01 stable version.

any help would be appreciate.
Thank you
Regards,
sentono

[supportskins]

What is the error you receive with your run the cron url -- http://www.yourdomain.com/path_to_su....php?_t=parser in the brower? Which version of PHP are you using?

[sentono]

Originally Posted by supportskins

What is the error you receive with your run the cron url -- http://www.yourdomain.com/path_to_su....php?_t=parser in the brower? Which version of PHP are you using?

I'm using php version 5.0.4 with win2k3 Operating System.

i'm using schedule task to parser all email.
fyi. Parser show nothing (blank), if we wait for few minutes. it will automatically closed the schedules task box.

[supportskins]

When you run the Cron URL in the browser, the browser page is blank? Check your server error_log for any reported errors. Also are you using POP3 or POP3 SSL?

[sentono]

Originally Posted by supportskins

When you run the Cron URL in the browser, the browser page is blank? Check your server error_log for any reported errors. Also are you using POP3 or POP3 SSL?

I am getting the following error:
CGI Error

The specified CGI application misbehaved by not returning a complete set of HTTP headers.

When I go to retrieve our emails .. I noticed that emails are not being delivered since we upgraded from exchange 2003 to exchange 2007 and when I go to the link that is being downloaded I get the above error.

Any ideas what is causing this?

I've tried using pop3 and pop3ssl without any success.

[supportskins]

I suggest you contact Kayako Support from your Members Area at http://members.kayako.net/. They shall look into your server configuration and provide you with a fix.