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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| Member Posts: 59 Join Date: Apr 2008 | CC Address -
05-07-2008, 03:14 PM
Hi There, Is there anyway when replying to an email that you only reply to the from address and not all the CC addresses. For example customers from time to time will send an email to help@ and cc service@, sales@ etc. When we reply we end up getting as many replies as address had been originally cc'ed. Dill |
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