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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| Member Posts: 62 Join Date: Feb 2006 | Change names of flags -
20-03-2006, 07:40 AM
Hi where can I change the name of the flags and / or add new flags? I'd like to flag different type of tickets but would prefer something like "Info Request" instead of "purple flag" Andre |
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(#2)
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| New Member Posts: 7 Join Date: Feb 2006 |
06-04-2006, 08:52 PM
I need the same facility too... if its available anywhere in admin.. :-? |
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(#3)
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| New Member Posts: 8 Join Date: Apr 2006 |
27-04-2006, 08:03 AM
We need this Flag renaming too. Over to kayako. john |
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(#4)
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| New Member Posts: 8 Join Date: Apr 2006 |
27-04-2006, 08:50 AM
OK chaps. You need to edit 'locale/en-us/staff_tickets.php' There's a language array you can edit. Cheers john |
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