Changing Character Sets Just For One Queue - Kayako

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chewycat Offline

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Posts: 2

Join Date: Oct 2006

Changing Character Sets Just For One Queue - 17-10-2006, 01:55 PM

Hello All,

We have emails coming to Kayako in several languages, including Japanese (picked up using POP3). Does anyone know a way to change the character set (to ISO-2022-JP) just for the emails sent/received in the queue we setup for the Japanese emails? The issue is Japanese characters in the subject are garbled.

I know you can change the character set for the entire site but we don't want to do that.

Thanks in advance for your help.

Tags

character, queue, sets

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