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jptimone Offline
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Posts: 18
Join Date: Mar 2006
Location: Kuopio, Finland
Changing group without showing it in URL? - 03-10-2006, 06:48 AM

I have created different template groups for different languages because our company wants to share e.g. different knowledgebase articles for different languages. How can I change the template group so that it never shows in URL? Is it possible to send group details as hidden value or something like that?

Code:
<a href="?languageid=1&group=def_en"><img src="<{$themepath}>flags/en.gif"></a>
<a href="?languageid=2&group=def_fi"><img src="<{$themepath}>flags/fi.gif"></a>
   
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sureshkumar.mr Offline
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Join Date: May 2006
07-10-2006, 12:09 AM

That's one of the limitation of the product.

I asked Mr. VARUN and he could not come out with a suitable solution, and the ticket as usual is still pending from past few days.

I am planning to do something like this,

1. Add drop down list below password field in the login screen.
2. After entering password user needs to select appropriate department. This department should be set in <input type="hidden" name="querystring" value="loginresult=1&group=default">
3. Then the user needs to submit, then it should work as we expect.

I have not tried the above solution but planning to do. If it is possible from PHP then it will be great.
   
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jptimone Offline
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Join Date: Mar 2006
Location: Kuopio, Finland
01-11-2006, 07:17 AM

So have you tried to implement the above solution? Did it work?
   
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Grant Offline
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Posts: 38
Join Date: Apr 2005
01-11-2006, 07:49 AM

I feel a better, more clean, way of utilizing this would be to have each user be assigned to a department ( as in they register with a specific URL ) then to have eSupport read a cookie and then properly display knowledge base articles and more that correlate to the department saved in a cookie. This would also eliminate the need for the satellite installations to have the template group in them if there is an array in a cookie that can verify this information for them.

If I had source code access this could easily be implemented.
   
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