ClientExec Login - Kayako

vp911 · **ClientExec Login -** 28-05-2006, 05:47 PM

Is it possible to share the same login username between clientexec and kayako? Is it possible to do this with two clientexec installations?

TIA

eiden · 28-05-2006, 06:49 PM

Everything is possible

There is a clientexec Loginshare (AdminCP -> Templates -> Loginshare) in SupportSuite.

If you need to authenticate users against two clientexec installations, you just have to modify the clientexec.login.php a bit. This is not that hard if you know a little PHP. The Loginshare file is in: \includes\LoginShare

jerett · 15-11-2006, 02:01 AM

Do you have one that isn't crypted?

Is there a way to make it when you log into CE - and then click support tab in the customer care - you are sent to kayako helpdesk "already" logged in? This way you don't have to log in twice?

Grant · 15-11-2006, 06:58 AM

If you submit a support ticket to request the Loginshare Plugins they will happily provide a download for you.

jerett · 15-11-2006, 01:29 PM

I have submitted a support ticket and waiting a response. Thanks Grant for your response on these.

I was scared I would go unanswered.

jerett · 15-11-2006, 09:04 PM

I have the info. Is there anyway to have kayako mimic the cookie put out by CE? Has any achieved anything like this with CE?

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vp911 Offline New Member Posts: 23 Join Date: Feb 2006	ClientExec Login - 28-05-2006, 05:47 PM Is it possible to share the same login username between clientexec and kayako? Is it possible to do this with two clientexec installations? TIA

eiden Offline Member Posts: 211 Join Date: Apr 2006 Location: Norway	28-05-2006, 06:49 PM Everything is possible There is a clientexec Loginshare (AdminCP -> Templates -> Loginshare) in SupportSuite. If you need to authenticate users against two clientexec installations, you just have to modify the clientexec.login.php a bit. This is not that hard if you know a little PHP. The Loginshare file is in: \includes\LoginShare

jerett Offline Member Posts: 44 Join Date: May 2005	15-11-2006, 02:01 AM Do you have one that isn't crypted? Is there a way to make it when you log into CE - and then click support tab in the customer care - you are sent to kayako helpdesk "already" logged in? This way you don't have to log in twice?

Grant Offline Member Posts: 38 Join Date: Apr 2005	15-11-2006, 06:58 AM If you submit a support ticket to request the Loginshare Plugins they will happily provide a download for you.

jerett Offline Member Posts: 44 Join Date: May 2005	15-11-2006, 01:29 PM I have submitted a support ticket and waiting a response. Thanks Grant for your response on these. I was scared I would go unanswered.

jerett Offline Member Posts: 44 Join Date: May 2005	15-11-2006, 09:04 PM I have the info. Is there anyway to have kayako mimic the cookie put out by CE? Has any achieved anything like this with CE?