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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| Member Posts: 39 Join Date: Jan 2005 | Comment Count on Menu -
15-02-2007, 08:42 PM
I had to manually delete from MySQL the "Comments" from my KB and Downloads. Where in the databases would I find the incremental count for the comments post that appear on the menu in the staff CP? I had over 1800 comments in my KB and I want to reset the value from 1800 to 0 that appears on the menu tabs. To avoid spam I had to remove from my templates the comments form. |
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| comment, count, menu |
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