Compulsory lable - Kayako Community Forums

SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

(#1)

lifeunconscious Offline

Member

Posts: 39

Join Date: Oct 2005

Compulsory label - 20-03-2006, 11:31 AM

- Is there a way to add labels to the Options line for New Tickets?
- - Is there a way to make labels compulsory on when a staff creates ticket and on first reply to a user created email ticket (since email can't label themselves)?

I would also like to change the labels from checkbox to drop-down.

Last edited by lifeunconscious; 29-03-2006 at 12:08 PM.

Tags

compulsory, lable

« Delete user | Translation: only a file ? »

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Trackbacks are On Pingbacks are On Refbacks are On