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jlui213 Offline
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Join Date: Apr 2008
Configuring Searches? - 26-06-2008, 02:16 PM

I was just wondering what are my possible options for configuring the search function in SS. We recently realized that the search function is not very accurate/effective. I know that I could add keywords to articles by using meta tags, but I was just wondering what other users have done/ made there searches more relevent.

thanks.

Last edited by jlui213; 26-06-2008 at 02:24 PM..
   
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