Contact -> User / User password?

simside · **Contact -> User / User password? -** 27-04-2008, 11:46 AM

Hey there,

if I create a new contact, is there the option to have a user set up automatically?

Second thing: A new user was created by sending a ticket (I sent the ticket to the users email adress) - how could the user know his password? Nothing was sent to him?

Regards,
simside

**Jamie Edwards** · 27-04-2008, 12:09 PM

Hi simside,

1) There is no way to do this automatically

2) If you enable the sending of an autoresponder (ticket receipt) for ticket submission, the user will receive a copy of his password

simside · 27-04-2008, 04:45 PM

I think storing the password as plain text in the database is a huge security risk (my opinion) - hope you will change that in v4

Also it would be very cool if the system would create a user for every contact - and send him a standard mail (to be set up by the admin) with his ONE TIME password (for the first login).

Thanks alot for your answer!

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simside Offline New Member Posts: 6 Join Date: Apr 2008 Owned License	Contact -> User / User password? - 27-04-2008, 11:46 AM Hey there, if I create a new contact, is there the option to have a user set up automatically? Second thing: A new user was created by sending a ticket (I sent the ticket to the users email adress) - how could the user know his password? Nothing was sent to him? Regards, simside

simside Offline New Member Posts: 6 Join Date: Apr 2008 Owned License	27-04-2008, 04:45 PM I think storing the password as plain text in the database is a huge security risk (my opinion) - hope you will change that in v4 Also it would be very cool if the system would create a user for every contact - and send him a standard mail (to be set up by the admin) with his ONE TIME password (for the first login). Thanks alot for your answer!