Corrupt attachements

khizrs · **Corrupt attachements -** 11-03-2008, 12:39 PM

We are running support suite, when we attach a file and send it to a customer, the file becomes corrupt in the database, the customer recieves the file ok, but if we go back to review it, it will not open.

I have done a search although the results aren't really giving me any help

craigbrass · 11-03-2008, 12:54 PM

Do you get an error when posting the reply with the attachment by any chance?

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khizrs Offline New Member Posts: 12 Join Date: Nov 2007	Corrupt attachements - 11-03-2008, 12:39 PM We are running support suite, when we attach a file and send it to a customer, the file becomes corrupt in the database, the customer recieves the file ok, but if we go back to review it, it will not open. I have done a search although the results aren't really giving me any help

craigbrass Offline Senior Member Posts: 5,391 Join Date: Jun 2005 Location: Cumbria, UK	11-03-2008, 12:54 PM Do you get an error when posting the reply with the attachment by any chance? Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger