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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| Member Posts: 138 Join Date: Apr 2006 | Create Premium Knowledgebase? -
08-02-2007, 02:02 AM
I'd like to offer a free knowledgebase on my site, but I want to offer paying customers a more complete premium knowledgebase. Is this possible? How would I set that up? Thanks, Cliff. |
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(#2)
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| Senior Member  Posts: 3,958 Join Date: Aug 2006 Location: Mumbai, India |
08-02-2007, 08:17 AM
You can create a new template group (satellite helpdesk) for your premium clients containing contents which is provided exclusively to them. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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| knowledgebase, premium |
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