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Carl Silver Offline
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Custom Field - Password Box contents shown on ticket - 26-05-2009, 07:31 PM

I wasn't sure if i should log this as a bug, but if you add a custom field using the "Password" option, when you submit the ticket the contents are hidden, but if you go into the ticket list and view the ticket details the contents are shown

eg:


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Carl Silver Offline
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14-08-2009, 10:44 AM

any update from kayako on this?


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Jamie Edwards Offline
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14-08-2009, 10:51 AM

Hi Carl,

This is technically working as designed - what use is entering the information if it cannot be seen again, or are you suggesting only staff users should be able to see the field contents?


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jcasares Offline
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14-08-2009, 12:16 PM

Quote:
Originally Posted by Jamie Edwards View Post
or are you suggesting only staff users should be able to see the field contents?
That sounds logical, as managers shouldn't be able to see those I think.
   
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