Custom Fields, Select Box Option

[jpuff]

Whenever I create a select box and make it required, I can't seem to have it default to nothing. It kind of makes this option pointless to have if something is already preselected. Anyway around this.

Say I have a Custom Field Select Box name 'Type',
Then I have the following items,
Sales
Billing
Support

I don't want any item to be the default, I want the user to actually pick and have nothing preselected.

[supportskins]

You can always use the option to add "Custom Fields" rather than using the pre-defined fileds of the software and add a select or checkbox according to your requirements.

[escMark]

jpuff,

This is handled in HTML by adding a blank entry. Kayako won't actually let you do this, since blank entries are ignored, and something like   gets escaped under certain circumstances, so seemingly the best way to do this is to set the top item in the list to '---' and set it as the default, then use a required regex filter on the field to say 'anything but "---"'

[jpuff]

escMark,

Ya, I tried &nbsp with no luck, by the regex idea should work great.

Thanks!

[jibo]

jpuff, try /^(?!.*?Maak een keuze...)/
where Maak een keuze... is the default