Customization

jvanschaack · **Customization -** 16-10-2006, 05:55 PM

Trying to customize the default emails and main index. However I find there are only varibles listed here and cannot locate where certain variable are being pulled from.

ie: the auto responder email

I can tell most variables are being pulled from the initial ticket database file. but certain ones like "<{$language[arintro]}> " I cannot seems to locate, as the intro would be predetermined somewhere.

Any help would be appreciated.

escMark · 16-10-2006, 07:37 PM

Admin -> Languages -> Search phrases

Search Type: Code
Search Query: arintro

jvanschaack · 17-10-2006, 01:34 AM

thank you

DoC · **Omg -** 19-10-2006, 11:17 PM

Where was this thread all yesterday when I was trying to find out how to do this?

I had resorted to: find . -exec grep -H -n 'one of our staff members' {} \; all through my /var/www/htdocs directory which of course failed.

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escMark Offline New Member Posts: 27 Join Date: Jun 2006	16-10-2006, 07:37 PM Admin -> Languages -> Search phrases Search Type: Code Search Query: arintro

jvanschaack Offline New Member Posts: 11 Join Date: Oct 2006 Location: Coxsackie, NY	17-10-2006, 01:34 AM thank you

DoC Offline New Member Posts: 3 Join Date: Oct 2005	Omg - 19-10-2006, 11:17 PM Where was this thread all yesterday when I was trying to find out how to do this? I had resorted to: find . -exec grep -H -n 'one of our staff members' {} \; all through my /var/www/htdocs directory which of course failed.