Data Dictionary - Reference Chart

jtaugher · **Data Dictionary - Reference Chart -** 08-02-2006, 05:37 PM

Is there a data-dictionary anywhere, that is what each field in the MySQL database for Kayako_Suite is and what it links to?

matthew.shelton · 26-07-2006, 09:47 PM

BUMP!

I started trying to figure out how to write a manual version of the impex system that would only import ticket/user data since we are re-structuring our system and don't want settings and such moved over.

Thanks!

BigDawgRob · 27-07-2006, 10:15 AM

Take a look in the help\erd folder of the SupportSuite release, this contains a html file documentating the data structure and relationships.

jtaugher · 01-08-2006, 01:45 PM

Quote:

Originally Posted by BigDawgRob

Take a look in the help\erd folder of the SupportSuite release, this contains a html file documentating the data structure and relationships.

We own eSupport, not SupportSuite. It doesn't appear there is anything like this in eSupport.

melody · 01-08-2006, 02:03 PM

Hola, necesito un poco de ayuda, pues veo que al sector hispano... no nos dan tanta importancia... (lamentablemente) necesito si alguien puede orientarme o bien pegar aquí lo siguiente:

1- la mejor traducción al español de todo el kayako y que funcione... puesto que todos se la dan de grandes programadores y generan MAS PROBLEMAS QUE ANTES... (SOLO PARA LOS QUE SE SIENTAN ALUDIDOS, NO QUIERO OFENDER)

2- UN LINK PARA DESCARGARME EL WINAPP (Y SU TRADUCCIÓN AL ESP.) Y HE LEIDO QUE EL WINDOWS SP2 DA PROBLEMAS... COMO LO SOLUCIONARON?

3- COMO SE HACE PARA QUE TE ENVIE UNA ALERTA POR SMS, DÓNDE CONTRATAR ESTE SERVICIO ETC ETC.

4 - IMPORTANTE: COMO HACER PARA COLOCAR LA IMAGEN DE OFFLINE-ON-LINE EN OTRA WEB Y QUE SALTE DENTRO DE LA MISMA. SUPONGO QUE CON ALGUN "include" o "iframe".

CON ESTE POST, CREO QUE SERÁ DE AYUDA TOTAL Y DEFINITIVA PARA NUESTRA COMUNIDAD HISPANA, YA QUE VEO UN TERRIBLE KAOS CON "K" DE KAYAKO

Saludos desde españa, Maximiliano Peiso

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jtaugher Offline Member Posts: 52 Join Date: Dec 2005	Data Dictionary - Reference Chart - 08-02-2006, 05:37 PM Is there a data-dictionary anywhere, that is what each field in the MySQL database for Kayako_Suite is and what it links to?

matthew.shelton Offline New Member Posts: 1 Join Date: Jul 2006	26-07-2006, 09:47 PM BUMP! I started trying to figure out how to write a manual version of the impex system that would only import ticket/user data since we are re-structuring our system and don't want settings and such moved over. Thanks!

BigDawgRob Offline Member Posts: 94 Join Date: May 2006 Location: Luton, UK	27-07-2006, 10:15 AM Take a look in the help\erd folder of the SupportSuite release, this contains a html file documentating the data structure and relationships.