Database Schema

jonmoore · **Database Schema -** 23-03-2006, 08:55 AM

Is there a downloadable database schema for v.3? If so, where can I get it?

Cheers

Jon

**bear** · 23-03-2006, 03:16 PM

If you bought the product, it comes with it.

jonmoore · 24-03-2006, 08:58 AM

We have bought the product - but I have no idea where to find it. Can someone point me to the relevant directory?

Jimbob · 24-03-2006, 09:34 AM

Hello Jon,

Yes, have a look inside help\erd\ look at supportworkserd.png

I hope this helps.

Jimbob

jonmoore · 24-03-2006, 09:54 AM

found it - thnx JimBob. Now I just need to find the link between tickets and the various custom fields tables.

**bear** · 24-03-2006, 11:54 AM

Quote:

Originally Posted by Jimbob

Yes, have a look inside help\erd\ look at supportworkserd.png

Where is this located? I don't seem to have anything like this...

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jonmoore Offline New Member Posts: 6 Join Date: Mar 2006	Database Schema - 23-03-2006, 08:55 AM Is there a downloadable database schema for v.3? If so, where can I get it? Cheers Jon

bear Offline Community Moderator Posts: 677 Join Date: Jan 2005	23-03-2006, 03:16 PM If you bought the product, it comes with it. ...read me...

jonmoore Offline New Member Posts: 6 Join Date: Mar 2006	24-03-2006, 08:58 AM We have bought the product - but I have no idea where to find it. Can someone point me to the relevant directory?

Jimbob Offline New Member Posts: 15 Join Date: Jan 2005	24-03-2006, 09:34 AM Hello Jon, Yes, have a look inside help\erd\ look at supportworkserd.png I hope this helps. Jimbob

jonmoore Offline New Member Posts: 6 Join Date: Mar 2006	24-03-2006, 09:54 AM found it - thnx JimBob. Now I just need to find the link between tickets and the various custom fields tables.