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Originally Posted by OKIHost I don't think anyone could have ever imagined that it would take this long to get a stable product. I think what they are doing is making sure all the extra things such as Kayako Mobile are working so they can release it all at once but I feel this is the wrong thing to do and they should be working on the core of the system (esupport/supportworks) now and then worrying about the small stuff. |
I'm not alone
... thanks
Like a lot of people here I guess, we want to update to a real STABLE version (not only marked as it but with ZERO bugs), then let Kayako work on their new features and maybe reupdate later on when everything will be done and ok.
I don't want to update everday a live product like a support tool with ton of vital information.
I just want to be sure to have a SECURED and STABLE product even without all features.
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