Date/Time Setting

Siora · **Date/Time Setting -** 17-05-2007, 01:52 PM

Previously I had my setting set to -5GMT with the automatically update DST set to on. However, in April my ticket times were off by an hour messing up our SLA's so I had to set the time to -4GMT and turn DST back off in order to keep the time the same.

Is there an issue with Kayako's DST setting due to the new DST dates being implemented?

**Jamie Edwards** · 17-05-2007, 02:10 PM

Hi Siora,

A developer will get back to you on this soon.

Siora · 17-05-2007, 02:26 PM

Thanks Jamie.

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Siora Offline Member Posts: 1,283 Join Date: Apr 2007 Location: Toronto Canada	Date/Time Setting - 17-05-2007, 01:52 PM Previously I had my setting set to -5GMT with the automatically update DST set to on. However, in April my ticket times were off by an hour messing up our SLA's so I had to set the time to -4GMT and turn DST back off in order to keep the time the same. Is there an issue with Kayako's DST setting due to the new DST dates being implemented?

Siora Offline Member Posts: 1,283 Join Date: Apr 2007 Location: Toronto Canada	17-05-2007, 02:26 PM Thanks Jamie.