Default Department / Ticket Submission

jbsolutios · 01:33 PM

Dear All

When the system only has one department, it would be much more sensible for it to be auto-selected when a client creates a new ticket.

What does everyone think?

sebastian · 09-02-2006, 06:07 PM

Got an updated widgets.php, that enables me to hardcode default department. Contact them to get this updated file.

View Poll Results: When creating a ticket, if there is only one department should this be auto-selected?
Yes	6	100.00%
No	0	0%
Don't care	0	0%
Voters: 6. You may not vote on this poll

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jbsolutios Offline New Member Posts: 15 Join Date: Jun 2004 Location: London, UK	Default Department / Ticket Submission - 30-12-2005, 01:30 PM Dear All When the system only has one department, it would be much more sensible for it to be auto-selected when a client creates a new ticket. What does everyone think? Last edited by jbsolutios; 30-12-2005 at 01:33 PM.

sebastian Offline Member Posts: 552 Join Date: May 2003 Location: Denmark	09-02-2006, 06:07 PM Got an updated widgets.php, that enables me to hardcode default department. Contact them to get this updated file.