Default return e-mail address

Dave00 · **Default return e-mail address -** 11-12-2007, 04:55 AM

Hi,
I have changed our Default Return E-mail Address to something under admin -> settings -> general -> Default Return E-mail Address else but it still sends email to users with the pervious email address.

Anyone know how to fix this we are running version v3.11.01

Thanks
Dave

craigbrass · 11-12-2007, 10:44 AM

Try clearing the /cache/ directory. It may be caching email templates with the return address.

**Jamie Edwards** · 11-12-2007, 11:49 AM

Hi Dave,

The default return address is only used when there are no e-mail queues in the system or their respective addresses are empty - it is used onyl as a fall-back measure.

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Dave00 Offline New Member Posts: 8 Join Date: Aug 2007	Default return e-mail address - 11-12-2007, 04:55 AM Hi, I have changed our Default Return E-mail Address to something under admin -> settings -> general -> Default Return E-mail Address else but it still sends email to users with the pervious email address. Anyone know how to fix this we are running version v3.11.01 Thanks Dave

craigbrass Offline Senior Member Posts: 5,753 Join Date: Jun 2005 Location: Cumbria, UK	11-12-2007, 10:44 AM Try clearing the /cache/ directory. It may be caching email templates with the return address. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger