SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
Default User Group Question -
19-04-2007, 03:49 PM
If we do a quick ticket add from the staff panel for a user that doesn't exist the system is adding them to the default group and we need the default group to be another group we created.