 |
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| Member Posts: 94 Join Date: Oct 2005 | Deleting a message in LiveResponse -
21-12-2006, 11:29 AM
I have looked all over the place and can not figure out how to delete a message while viewing the message. It seems like you can only delete a secondary posting to the ticket with the Trash Can icon at the bottom of the message but can not delete the message itself. The only to delete a message is in the listing page and checking the box and choose delete from the pull down option. Can't find any reference to this in the forum.. I am sure this is a trivial case .. Kami |
| |  |
|
| Tags |
| deleting, liveresponse, message |
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| New SIP Phone functionality in LiveResponse (WinApp) | Roger Clark | News and Announcements | 0 | 10-05-2006 05:35 AM |
| Deleting the Parser logs has caused incorrect message headers to display. | Brian Bennett | SupportSuite, eSupport and LiveResponse | 2 | 26-04-2006 12:47 AM |
| Could not deliver chat message. Your chat session has either ended or expired | WireNine | SupportSuite, eSupport and LiveResponse | 12 | 28-02-2006 04:12 AM |
Linear Mode
