Deleting tickets

vp911 · **Deleting tickets -** 13-08-2006, 04:10 AM

Is it possible to mass delete all tickets from one particular e-mail address? I don't think it is, but wanted to verify.

TIA

AKL-MFCU · **create -** 14-08-2006, 11:07 PM

create a filter of that e-mail address, then view that filter, select all, delete.

vp911 · 25-08-2006, 04:14 PM

Cool thanks!

vp911 · 26-08-2006, 08:20 AM

Odd - I did it for one e-mail address and out of 300+ tickets from that e-mail address, only oine of the tickets showed up when viewing the filter - other random tickets showed up.

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vp911 Offline Member Posts: 37 Join Date: Feb 2006	Deleting tickets - 13-08-2006, 04:10 AM Is it possible to mass delete all tickets from one particular e-mail address? I don't think it is, but wanted to verify. TIA

AKL-MFCU Offline Member Posts: 146 Join Date: Feb 2006 Location: Lakeland, Florida - USA	create - 14-08-2006, 11:07 PM create a filter of that e-mail address, then view that filter, select all, delete.

vp911 Offline Member Posts: 37 Join Date: Feb 2006	25-08-2006, 04:14 PM Cool thanks!

vp911 Offline Member Posts: 37 Join Date: Feb 2006	26-08-2006, 08:20 AM Odd - I did it for one e-mail address and out of 300+ tickets from that e-mail address, only oine of the tickets showed up when viewing the filter - other random tickets showed up.