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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| New Member Posts: 1 Join Date: Jul 2006 | departments not displaying in support center -
17-07-2006, 06:02 PM
I am a newbie, so please bare with me here. I am using Support Suite 3.00.90 and the staff seem to have no problem, but... When I logon as an adminsitrator and goto ..../admin-> Departments-> Manage Departments I see all of the departments that I have created. But when we goto the Support Center only the general ticket is displaying (non of the departments are displaying). This was working for us, but all of a sudden it is not anymore. The type=public and the module=tickets for each department. Any ideas on what I am doing wrong? Please respond asap. Thanks, Steve |
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