| departments not displaying in support center -
17-07-2006, 06:02 PM
I am a newbie, so please bare with me here. I am using Support Suite 3.00.90 and the staff seem to have no problem, but...
When I logon as an adminsitrator and goto
..../admin-> Departments-> Manage Departments
I see all of the departments that I have created.
But when we goto the Support Center only the general ticket is displaying (non of the departments are displaying). This was working for us, but all of a sudden it is not anymore.
The type=public and the module=tickets for each department.
Any ideas on what I am doing wrong?
Please respond asap.
Thanks,
Steve |