Depending on what template group users register ..

jnet · **Depending on what template group users register .. -** 18-06-2008, 02:48 AM

I have different languages
different templates
I want depending on the language or template group people
see as they register they are grouped

Korean registered users, Japanese registered users etc..

how can I do this?

mbeijen · 28-06-2008, 06:43 PM

What I would like to see is that you can link language to template sets, so people who speak language A, get template A, and all the information in their language.

What's happening now is that you only translate some information, but not the content. So the current setup is pretty much useless to me, unless I am missing something...

The only way around this (as far as I know) is to setup 2 different support desks, each in their own language and template, and with their own database. Kinda painfull, especially with upgrades and stuff, but might work better in the long run.

jnet · 28-06-2008, 07:24 PM

I can't install two support desk with one license?

craigbrass · 28-06-2008, 07:52 PM

No. You would require a licence for each one.

mbeijen · 28-06-2008, 09:24 PM

Aren't these licenses per domain???

But more important, why not get this issue fix into something what makes sense? There are more people with this issue, I brought this issue to your attention before...

craigbrass · 29-06-2008, 08:13 AM

Although the key.php file will allow you to do it, Kayako require you to purchase a separate licence if it is installed as a second help desk.

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jnet Offline Member Posts: 568 Join Date: Mar 2008	Depending on what template group users register .. - 18-06-2008, 02:48 AM I have different languages different templates I want depending on the language or template group people see as they register they are grouped Korean registered users, Japanese registered users etc.. how can I do this?

jnet Offline Member Posts: 568 Join Date: Mar 2008	28-06-2008, 07:24 PM I can't install two support desk with one license?

craigbrass Offline Senior Member Posts: 5,753 Join Date: Jun 2005 Location: Cumbria, UK	28-06-2008, 07:52 PM No. You would require a licence for each one. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

mbeijen Offline New Member Posts: 15 Join Date: Nov 2006 Location: The Woodlands	28-06-2008, 09:24 PM Aren't these licenses per domain??? But more important, why not get this issue fix into something what makes sense? There are more people with this issue, I brought this issue to your attention before... -------------------------------------------- Business Web Hosting - Zakelijke Web Hosting

craigbrass Offline Senior Member Posts: 5,753 Join Date: Jun 2005 Location: Cumbria, UK	29-06-2008, 08:13 AM Although the key.php file will allow you to do it, Kayako require you to purchase a separate licence if it is installed as a second help desk. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger