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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 1 Join Date: Feb 2008 | Disable Email Notification -
28-02-2008, 03:28 PM
Hi guys, Each of our employees who have an esupport account gets every time an email when something changes with a ticket. Cause in the meantime this floods day by day our mailboxes i want to know how to disable the sending of notification mails to our staff. thx for help greez Massimo |
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(#2)
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| Senior Member Posts: 5,922 Join Date: Jun 2005 Location: Cumbria, UK |
28-02-2008, 04:13 PM
Staff CP -> Tickets -> Alerts Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| New Member Posts: 1 Join Date: Oct 2007 |
28-02-2008, 04:45 PM
thx a lot... |
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(#4)
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| Senior Member Posts: 5,922 Join Date: Jun 2005 Location: Cumbria, UK |
28-02-2008, 06:51 PM
Your welcome. Glad I could be of assistance. Icon Headquarters - Its Elixir - Web2Messenger |
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