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CryoGenID Offline
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Divide Teamwork possible? - 05-01-2007, 11:30 AM

Hello!

We are playing around with SupportSuite and would like to know if it is possible to realize this:
We have a a test-project and would like to give the workers of other companies access to the helpdesk.
We want them to be able to only see the Teamwork-Module and they should be able to submit new Contacts, Events and Tasks in there.

So I've created a new Department, Group etc. all called "testproject".

The problem now is that they can see all the other contacts, etc. which the we had created for the "main company" inside the teamwork-module.

So here's the question:
Is it possible to really divide the teamwork module? (so that the "testproject" has its own contacts, events, etc. and the "main company" also; just like it is possible with the ticket-module)...

Thanks a lot in advance for your help!

Best regards,

Christian
   
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John Haugeland Offline
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15-09-2008, 11:48 PM

This is an interesting idea. I will look into it for Teamwork v4. No promises yet.


John Haugeland (john.haugeland ]at[ kayako.com)
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